Delivery Policy  

A MINIMUM local delivery fee of $9.99 is added to each order, for each address. For deliveries outside our local zip code of 89501, this fee may vary. (During the high demand of Valentines and Mother's Day there is an additional holiday charge of $5.) There is a MINIUM ORDER AMOUNT of $30 required for delivery services.

U.S. orders must be received before 1:30 p.m. in the recipient's time zone to assure same-day delivery. Orders received after that time will be delivered the following day.

We will do our best to accommodate deliveries for specific times of day, but we cannot guarantee it. Our usual delivery runs are north in the mornings and south in the afternoons. If a specific time is absolutely needed there is an additional $10 Service Charge ($20 during holidays); Please call the shop directly to arrange if necessary.

We are closed and unable to make deliveries on Sundays. Deliveries requested on this day will be delivered the following business day unless special arrangments have been made.

Delivery of orders to rural route addresses or cemeteries cannot be guaranteed.

The Reno/Sparks area has very inconsistent weather with high winds and extreme hot and cold temperatures. In an effort to make sure that our customers receive the best possible product, we often call the recipient to verify someone will be available to accept delivery. If you would like for us NOT to contact the recipient before delivery, please make a note of it in "Special Instructions" when placing your order. PLEASE NOTE: if the recipient is unavailable upon delivery and you choose the option to porch or leave the oreder, this will VOID our product guarantee.