Substitution Policy  

The photos on this web-site should be used more as guidelines for design concept and color combination, we DO NOT Guarantee an Exact Match. Flowers are not manufactured products and occasionally, substitutions are necessary to create your bouquet due to the availability of certain flowers in various parts of the country. Care is taken to maintain the style, theme and color scheme of the arrangement, using flowers of equal value. Additionally, the substitution of certain containers and keepsake items may be necessary due to discontinued items and increased demand, especially during major holidays. In single-flower arrangements, such as an all rose bouquet, or orchids, we will make every attempt to match the flower type, but may substitute with another color.